Technical Support Professional
7 days ago
Job Summary:
We are seeking a highly skilled IT Service Delivery Expert to join our team at 0105 DXC Technology Sverige AB. As a key member of our infrastructure team, you will be responsible for providing expert technical support in infrastructure services, responding to complex issues and inquiries.
Key Responsibilities:
- Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
- Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
- Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
- Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
- Participate in the development of infrastructure documentation, including incident reports and configuration details.
- Apply deep technical knowledge to address complex infrastructure-related problems.
- Follow established best practices and standards in infrastructure service delivery.
- Apply critical thinking and technical skills to find solutions to infrastructure issues.
Requirements:
- Bachelor's degree in a relevant field or equivalent combination of education and experience.
- Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role.
- Proven experience in infrastructure technology analysis.
- Proficiencies in data analysis and problem-solving.
- A continuous learner that stays abreast with industry knowledge and technology.
Preferred Qualifications:
- Advanced degree in a relevant field.
- Relevant certifications.
Technical Requirements:
- Strong experience in Red Hat Linux (server environment).
- MS SQL Server.
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