End User Computing Manager

6 days ago

Sundsvall, Sweden Recipharm AB Full time

We are seeking an End User Computing Manager to join our team at Recipharm AB. The successful candidate will have a strong background in end-user computing, with a focus on solution architecture and design, hands-on experience in operations, and excellent problem-solving skills.

About the Role:

The End User Computing Manager will be responsible for designing and implementing End User Computing (EUC) solutions that enhance productivity and user experience. This includes working closely with IT teams, business units, and external vendors to develop EUC strategies and provide technical expertise and guidance on EUC projects.

  • Design and implement EUC solutions, including desktop virtualization, application delivery, and mobile device management.
  • Lead the implementation and management of EUC technologies, ensuring they meet business requirements and industry best practices.
  • Collaborate with IT teams, business units, and external vendors to develop EUC strategies.
  • Provide technical expertise and guidance on EUC projects, including planning, design, implementation, and support.

**Responsibilities and Accountabilities:**

  • Conduct assessments and evaluations of current EUC environments, identifying areas for improvement and recommending solutions.
  • Stay current with emerging trends and technologies in EUC and recommend innovative solutions to enhance the user experience.
  • Provide training and support to IT staff and end-users on EUC technologies and best practices.
  • Act as the point of contact for day-to-day operations within your domain of responsibility, acting as L3 expert for advanced troubleshooting, root cause analysis, and driving the resolution of complex incidents and problems.

**Requirements and Qualifications:**

  • Minimum of 10 years of experience in end-user computing, with a focus on solution architecture and design, with hands-on experience in operations.
  • Strong knowledge of end-user computing technologies, including desktop virtualization, application delivery, and mobile device management.
  • Hands-on experience with designing, deploying, and maintaining end-user computing solutions based on SCCM/Intune in complex, decentralized multi-forest environments.
  • Solid experience with Microsoft technologies, including Windows operating systems and Office 365.
  • Excellent problem-solving skills and the ability to think strategically and analytically.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.

**Our Culture:**

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading company in the pharmaceutical industry.
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