Salesforce CPQ and CLM Implementation Lead

7 days ago


Stockholm, Stockholm, Sweden Gazelle Global Full time

Gazelle Global is looking for a skilled Business Analyst to drive the success of our Salesforce Communications Cloud project.

About the Role:

This is a mid-senior level position that requires 12-15 years of Salesforce CRM implementation experience and 3+ years of experience as a Business Analyst in Salesforce Communications Cloud implementations.

The ideal candidate will have a deep understanding of telecom industry business processes and hands-on experience in Salesforce Communications Cloud with at least one full-cycle implementation.

The role involves providing mentorship and guidance to diverse teams, including customer and resources, and ensuring compliance with regulatory requirements, documentation, and reporting.

Key Responsibilities:

  • Lead requirement gathering and stakeholder engagement to define business needs.
  • Develop Business Requirements Specification (BRS) documents based on feasibility studies.
  • Drive backlog management, sprint planning, and product roadmap planning.
  • Provide mentorship and guidance to diverse teams, including customer and resources.

Requirements:

  • 12-15 years of Salesforce CRM implementation experience.
  • 3+ years as a Business Analyst in Salesforce Communications Cloud implementations.
  • Deep understanding of telecom industry business processes.
  • Hands-on experience in Salesforce Communications Cloud with at least one full-cycle implementation.
  • Ability to work with design teams and delivery teams to ensure smooth solution implementation.


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