Service Delivery Specialist

2 days ago


Stockholm, Stockholm, Sweden SAVR Full time

About This Role

This is an exciting opportunity to join our dynamic team as a Customer Experience Specialist. In this pivotal role, you'll embody the voice of our brand, providing insightful product knowledge and elevating the customer experience to new heights.

Your Key Responsibilities

  • You'll become a product expert, enabling you to effectively assist customers with their inquiries.
  • You'll conduct simple analyses to understand customer questions, proactively addressing issues, and enhancing the overall customer experience.
  • You'll work collaboratively with other team members within CX and external partners to resolve queries, share insights, and build a stronger, customer-focused environment.

The Ideal Candidate

We're seeking a skilled communicator and problem solver with a genuine love for engaging with people. You should have previous experience from working in a customer-centric environment, a proactive approach, and a keen eye for detail. We're an equal opportunity employer, committed to creating an inclusive and diverse work environment.



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