Client Success Manager

4 days ago

Stockholm, Stockholm, Sweden SeenThis AB Full time
About the Job

We are seeking a highly skilled Client Success Manager to join our team at SeenThis AB. In this role, you will play a key part in ensuring client success by identifying upsell opportunities, understanding client needs, and offering tailored solutions.

The ideal candidate will have some previous experience in digital advertising, campaign management, or ad operations, with knowledge of tracking and analytics technologies.

You will be responsible for managing multiple projects and deadlines effectively, with a keen eye for accuracy and quality control to ensure all campaign elements meet required specifications.

As a Client Success Manager, you will work closely with internal teams and clients to track campaign progress, analyze performance data, and provide insights to drive business growth.

Key Responsibilities

  • Sales & Client Growth: Support and develop existing client relationships by identifying upsell opportunities and offering tailored solutions.

  • Campaign Coordination: Assist in overseeing the execution of digital advertising campaigns, ensuring all assets are delivered on time and to spec.

  • Performance Monitoring & Reporting: Track campaign progress, analyze performance data, and provide insights to internal teams and clients.

  • Client Relationship Management: Act as a trusted advisor, maintaining regular communication with clients and understanding their business goals.

  • Problem-Solving: Identify and troubleshoot potential issues, proactively resolving challenges to keep campaigns on track.

  • CRM & Data Management: Maintain accurate campaign details and updates in the SeenThis CRM platform.

About SeenThis

SeenThis has revolutionized screen experiences with our adaptive streaming technology, maximizing performance and minimizing emissions. Serving billions of streams for over 5,000 clients across 50+ countries, we are on a journey to reshape the internet - for good.

Our team of 130+ employees works globally from offices in Stockholm (HQ), Oslo, London, Paris, Singapore, Hong Kong, New York, and Sydney. We're rapidly expanding across all areas and constantly seeking new colleagues.

We're looking for talented individuals who share our vision and values, and are eager to make a meaningful impact in the digital advertising space while actively contributing to business growth through sales and upselling opportunities.

Qualifications

  • Digital Advertising Experience: Some previous experience in digital advertising, campaign management, or ad operations, with knowledge of tracking and analytics technologies.

  • Highly Organized: Ability to manage multiple projects and deadlines effectively.

  • Detail-Oriented: A keen eye for accuracy and quality control to ensure all campaign elements meet required specifications.

  • Communication & Collaboration: Strong written and verbal communication skills to liaise effectively with clients and internal teams.

  • Language Proficiency: Professional proficiency in English and Swedish.

Benefits

We offer a competitive compensation package and a dynamic work environment that fosters collaboration and innovation.

We believe in the importance of professional development and offer opportunities for training and growth.

We prioritize diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and respected.

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