Ambassador of Excellence in Hospitality

2 days ago


Stockholm, Stockholm, Sweden Förvaltnings AB Tegelbacken Full time

The Sheraton Stockholm Hotel is undergoing a major transformation, and we're seeking experienced professionals like you to join our team. As a Porter and Customer Service Expert, you will play a key role in creating memorable experiences for our guests while contributing to our mission to redefine the essence of hospitality.

Key Responsibilities
  • To be the face of the hotel, often being the first and last person our guests meet.
  • Assist with luggage to and from the room, maintaining high levels of customer satisfaction.
  • Be available for information and requests, ensuring effective communication and collaboration with other teams and departments.
  • Maintain high levels of customer satisfaction, assuring personalized service and addressing guest concerns or needs promptly.
Benefits
  • A permanent full-time position following the 6-month probation period.
  • Dynamic and inclusive work environment.
  • Employee discounted rates at over 8500+ hotels worldwide.
  • Chance of being part of one of the biggest renovation and re-positioning projects in Stockholm's hotel scene.


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