Swedish-Speaking Customer Success Manager

2 weeks ago


Stockholm, Stockholm, Sweden Flowbox Full time
About the Role

We are seeking a highly skilled and experienced Swedish-Speaking Customer Success Manager to join our team at Flowbox. As a key member of our customer success team, you will be responsible for driving product adoption, demonstrating value, and empowering our clients to achieve their marketing goals.

Key Responsibilities
  • Develop and maintain strong relationships with our clients, understanding their needs and requirements.
  • Provide exceptional customer service, ensuring timely and effective resolution of client issues.
  • Collaborate with cross-functional teams to identify and capitalize on upsell opportunities.
  • Conduct regular business reviews to ensure clients are seeing value from their engagement with Flowbox.
  • Stay up-to-date with the latest product features and functionality, providing training and support to clients as needed.
Requirements
  • 1+ years of experience in a similar role, preferably in a SaaS environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively.
  • Fluency in Swedish and English, with a strong understanding of business concepts and terminology.
  • Ability to work in a fast-paced, dynamic environment, with a strong focus on customer satisfaction.
What We Offer
  • A competitive salary and commission structure.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A comprehensive benefits package, including health insurance and pension plan.
  • The chance to work with a cutting-edge SaaS platform, driving innovation and customer success.
How to Apply

If you are a motivated and experienced customer success professional looking for a new challenge, please submit your application, including your CV and a cover letter, in English.



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