Service Optimization Professional

1 day ago


Stockholm, Stockholm, Sweden JSS ASSOCIATES Full time
Key Responsibilities
  • Monitor and manage SAP application support functions to ensure optimal service delivery.
  • Maintain high performance levels for service-related processes, identifying areas for improvement and implementing changes as needed.
  • Take ownership of critical incidents, coordinating resolution teams and communicating with stakeholders.

A successful Service Delivery Manager builds strong relationships with stakeholders, understands customer needs, and delivers end-to-end customer-driven solutions.



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