![Stegra](https://media.trabajo.org/img/noimg.jpg)
Service Excellence Manager
13 hours ago
About Stegra
We are committed to decarbonizing hard-to-abate industries, starting with the steel sector. By using green hydrogen and fossil-free electricity, we aim to produce 5 million tonnes of green steel annually by 2030. Our goal is to make a positive impact on society and the planet, while also fostering a culture where everyone can thrive and feel a sense of belonging.
As a leading company in this field, we are constantly seeking talented individuals who share our vision and values. If you are passionate about making a difference and want to join a dynamic team, we invite you to explore this opportunity further.
Job Description: Service Excellence Manager
The Development Engineer will play a key role in shaping the future of our company by leading the design and management of service provider contracts. This role requires collaboration with various stakeholders to ensure safety, efficiency, and performance excellence in all aspects of our operations.
Responsibilities:
- Foster strong relationships with service providers, procurement, and asset management teams to develop and implement effective strategies.
- Monitor performance and provide insights to inform decision-making, ensuring alignment with long-term goals.
- Develop and maintain expertise in service contracts, procurement, and ISO standards to drive excellence in all aspects of our operations.
- Act as a contract and agreement owner, guiding service providers, resolving issues, and ensuring alignment across teams.
- Create and deliver training materials to align stakeholders with policies, ensuring seamless integration into the organization.
Qualifications:
- BSc or MSc in Mechanical Engineering (or equivalent) with a solid understanding of maintenance operations in heavy industries.
- Proven experience in maintenance roles, including hands-on use of CMMS and digital tools, with a background in service contracts, procurement, and ISO standards (e.g., 9001/14001).
- Success in managing large manufacturing teams (50+ employees) and navigating matrix organizations.
- Proficiency in maintenance processes, Office Suite, and digital maintenance solutions.
- A strong safety culture champion with deep knowledge of compliance and operational standards.
- Very good communication in English; knowledge of Swedish is a bonus.
Benefits
We offer a dynamic work environment, opportunities for professional growth, and a chance to be part of a team that is shaping the future of the steel industry. If you are passionate about making a difference and want to join a forward-thinking organization, we encourage you to apply.
Location
Boden
Contact Information
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