Guest Services Manager

13 hours ago


Norrtälje Kommun, Sweden Sheraton Stockholm Hotel Full time

Job Description

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We are seeking a highly motivated and experienced Guest Services Manager to join our team at Sheraton Stockholm Hotel. As a key member of our leadership team, you will be responsible for driving business growth, developing and implementing strategies to enhance the guest experience, and maintaining high levels of service quality.

The ideal candidate will have a strong background in hotel operations, with a proven track record of success in a similar role. You should possess excellent leadership and communication skills, with the ability to motivate and inspire your team to deliver exceptional results.

Key Responsibilities

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  • Lead the guest service team to deliver high-quality service">
  • Develop and implement strategies to continuously raise standards">
  • Maintain open communication with all departments to ensure seamless and high-quality service">
  • Act as an ambassador for the hotel's brand and values">

What We Offer

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We offer a competitive salary and benefits package, as well as opportunities for career advancement in a dynamic and supportive work environment. If you are a motivated and experienced leader who shares our values and is passionate about delivering exceptional results, we encourage you to apply.



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