Factory IT and OT Integration Specialist

18 hours ago


Ludvika, Dalarna, Sweden Hitachi Vantara Corporation Full time
About the Role

We are seeking an experienced IT/OT Service Delivery Specialist to join our High Voltage Products team in Ludvika. As a key member of our team, you will provide tailored IT solutions and services, working closely with business leaders and IT stakeholders.

Your role will involve managing IT infrastructure, applications, and ticket escalations, as well as supporting both office and shop floor IT/OT assets. You will be the key point of contact for IT service performance, ensuring business needs are met and overall satisfaction with IT services.

As a Site IT/OT Service Delivery Specialist, you will play a crucial role in integrating IT with the factory operations, enhancing connectivity and cybersecurity for all operational technologies.

Your Key Responsibilities

  • Act as a point of contact for IT supplier and CDC teams for IT-related topics
  • Manage ticketing, triage, and escalation
  • Provide onsite infrastructure support and maintain governance/security
  • Oversee OT asset IT/OT cybersecurity and respond to emergencies
  • Ensure machine connectivity with network core switches and support for various hardware


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