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Factory IT/OT Site Delivery Specialist for High Voltage Solutions
16 hours ago
Hitachi Energy in Ludvika is seeking a skilled IT/OT service delivery specialist to join our team. This role requires providing tailored IT solutions and services, working closely with business leaders and IT stakeholders. The successful candidate will manage IT infrastructure, applications, and ticket escalations, as well as support both office and shop floor IT/OT assets.
The key responsibilities of this position include acting as a point of contact for IT supplier and CDC teams, managing ticketing, triage, and escalation, providing onsite infrastructure support, and maintaining governance/security. Additionally, the individual will oversee OT asset IT/OT cybersecurity and respond to emergencies, ensure machine connectivity with network core switches, and support various hardware (kiosks, printers, conference rooms, etc.).
The ideal candidate will have 3-5 years of work experience, ideally in a similar role, and be fluent in English and Swedish. They should also possess experience in process management, business process improvement, business process management, or value stream mapping, and experience handling complex stakeholder scenarios and cross-functional problem solving.
Required Skills and Qualifications:- ITIL 4 Preferred
- L6S Lean 6 Sigma Certified
- PM/Agile PM
- COBIT
This role offers a unique opportunity to work with cutting-edge technologies and contribute to the development of innovative and reliable solutions for power transmission and distribution.
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