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Pension Administrator
2 months ago
Nordnet AB is a leading digital platform for savings and investments in the Nordics. We're seeking a skilled Pension Administrator to join our team in Stockholm, Sweden. As a Pension Administrator, you will play a crucial role in managing various administrative tasks related to pensions, product regulations, and insurance contracts.
Key Responsibilities- Manage customer journeys for our products and services, including new openings, maintenance of customer information, payouts, and closures.
- Handle death estate management in Finnish and Swedish.
- Provide excellent customer communication and support.
- Develop and maintain current manuals and routine descriptions.
- Collaborate with internal departments, customers, and external parties to resolve queries and issues.
- Conduct regression tests of existing and new functionality.
- Participate in development work to improve our pension administration processes.
We're looking for a detail-oriented and structured individual with excellent knowledge of the Swedish and Finnish pension systems. Experience in banking and/or the insurance industry is essential. Familiarity with the Lumera insurance system and knowledge of current regulations such as GDPR and AML are advantageous. You should be comfortable working in a fast-paced environment and have excellent communication skills in Finnish, Swedish, and English.
About Nordnet ABWe value experimentation, continuous improvement, and open communication. Our flat organization encourages collaboration and innovation. We're proud of our culture, which emphasizes passion, simplicity, and transparency. If you're passionate about pensions and customer service, and you're looking for a challenging role in a dynamic team, we'd love to hear from you.
