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Atlassian Enterprise Implementation Specialist
2 days ago
Technical Requirements:
To succeed in this role, you must have a minimum of five years of technical proficiency with Atlassian, Jira (JWS, JSM, JWM, JPD), and Confluence. You should also have a minimum of three years of customer-facing consulting experience with an Atlassian product(s). Additionally, you must have experience with project management methodologies and practices, including Service Management, ITIL, ITSM, and associated methodologies.
Required Skills and Qualifications:
- Personal drive and a good people's person
- The ability to shoulder complex situations
- Ability to keep multiple tasks active at once
- Comfortable with training users in tools
- Proven documentational and process-oriented work experience
- Full English proficiency
- Expert implementation and configuration of Atlassian's suite of products, including Jira (JSM, JSW, JWM, JPD), Confluence, Opsgenie, Statuspage, and other related plugins and integrations
- Familiarity with common and preferred marketplace applications
- General operating system knowledge
- Familiarity with project management methodologies and practices, including Service Management, ITIL, ITSM, and associated methodologies
- Proficiency in best practices related to Atlassian Cloud systems and SaaS systems
- Basic knowledge and understanding of databases, including Structured Query Language (SQL) and various networks and infrastructures
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