
International Software Technical Specialist
1 day ago
Key Responsibilities:
As a Customer Service Engineer (B2B), you will be responsible for providing technical support to businesses in the cloud industry.
About the Role:
This is an excellent opportunity to join a leading software provider and contribute to their success.
What You'll Do:
- Contact customers via phone, email, or online chat to resolve technical issues
- Collaborate with customers to identify and troubleshoot problems
- Provide expert advice on M365 technology, Active Directory, API, and networking-related issues
What You Need:
- A native level of German and good English language skills
- Basic knowledge of M365 technology, Active Directory, API, and networking fundamentals
- Excellent communication, problem-solving, and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
We Offer:
- Long-term fixed-term contract renewable every year
- Full-time or part-time options on rotating shifts
- Competitive salary package including free accommodation option
- Reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight ticket back to home country
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