Customer Service Director
2 months ago
About Etraveli Group
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. Our diverse team of passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do.
Job Overview
We are looking for a dedicated First Line Manager to guide our Team Leaders and drive operational excellence within our customer service teams. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.
About the Role
This is a leadership role that requires a strong passion for customer service and team development. You will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. You will also be responsible for coaching and developing your team members to ensure they have the skills and knowledge needed to provide excellent customer service.
What We Offer
We offer a dynamic and supportive work environment, competitive salary and benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about customer service and team development, we encourage you to apply for this exciting opportunity.
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Customer Service Director
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Uppsala, Uppsala, Sweden Etraveli AB Full timeAre you a leader with a passion for customer service and team development? We are looking for a dedicated First Line Manager to guide our Team Leaders and drive operational excellence within our customer service teams.About usEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are...
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Customer Service Director
1 month ago
Uppsala, Uppsala, Sweden Etraveli AB Full timeAbout the RoleWe are seeking a dedicated and passionate Customer Service Manager to lead our customer service teams and drive operational excellence.About Etraveli GroupEtraveli Group is a leading company for tech solutions and fulfillment capabilities for online sales of flights. We connect millions of flights and travelers across the globe, from search and...
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Customer Service Director
1 month ago
Uppsala, Uppsala, Sweden Etraveli AB Full timeAbout the RoleWe are seeking a seasoned Customer Service Manager to lead our customer service teams and drive operational excellence.About UsEtraveli Group is a global leader in tech solutions and fulfillment capabilities for online sales of flights.We connect millions of flights and travelers across the globe, from search and selection to trip and...
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Customer Service Director
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Uppsala, Uppsala, Sweden Etraveli AB Full timeWe are seeking a dedicated and passionate leader to drive operational excellence within our customer service teams. As a key member of our team, you will be responsible for guiding our Team Leaders and fostering a culture of customer-centricity.About Etraveli ABEtraveli AB is a leading company in the tech solutions and fulfillment capabilities for online...
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Customer Service Manager
2 weeks ago
Uppsala, Uppsala, Sweden Etraveli AB Full timeAbout UsEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve with flights.Our MissionWe strive to make the world smaller for our customers and bigger for our people. Our diverse team of...
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