Customer Service Manager

3 weeks ago


Uppsala, Uppsala, Sweden Etraveli AB Full time

About Us
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve with flights.


Our Mission
We strive to make the world smaller for our customers and bigger for our people. Our diverse team of passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do.


The Role
We are looking for a dedicated First Line Manager to guide our Team Leaders and drive operational excellence within our customer service teams.


What You Will Do
As a First Line Manager, you will be responsible for guiding our Team Leaders and driving operational excellence within our customer service teams. You will be a leader with a passion for customer service and team development.


Benefits
Our major offices are in Sweden (HQ), Canada, Greece, India, Poland. You will have the opportunity to work with a diverse team of passionate professionals and be part of a company that is the best in the world at what we do.



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