Field Service Engineer II

3 days ago


Uppsala, Uppsala, Sweden Thermo Fisher Scientific Full time

**Job Summary**

We are seeking a highly skilled and experienced Field Service Engineer II to join our team at Thermo Fisher Scientific. As a Field Service Engineer II, you will be responsible for providing technical support and services to our customers in the field.

**Key Responsibilities**

  • Provide technical support and services to customers in the field, including installation, servicing, and maintenance of analytical instrumentation.
  • Work independently as part of a Field Service organization team to ensure timely and effective delivery of services.
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Collaborate with commercial team to develop and implement service contracts and tenders.
  • Participate in internal and customer meetings to discuss service activities and customer needs.
  • Document all service activities and customer interactions in Service Max.
  • Travel frequently to customer sites, both locally and internationally, to provide technical support and services.

**Requirements**

  • University degree or similar in a technical field, such as electrical, mechanical, chemistry, or biomedical engineering.
  • Proven experience in a Field Service clinical environment or equivalent.
  • Fluent spoken and written language skills in English, with proficiency in Swedish and other Nordic languages an advantage.
  • PC literacy, including MS Office and Outlook.
  • CRM experience.
  • Customer-centric attitude and strong communication skills.
  • Ability to work independently and as part of a team.
  • Valid driving license.

**What We Offer**

As a Field Service Engineer II at Thermo Fisher Scientific, you will have the opportunity to work with a global leader in the scientific industry, providing technical support and services to customers worldwide. You will be part of a dynamic and collaborative team, working on challenging projects and developing your skills and expertise.



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