Cloud Operations Technical Trainer

2 weeks ago

Gävle, Gävleborg, Sweden Microsoft Full time

About the Role

We are seeking a skilled Cloud Operations Technical Trainer to join our team at Microsoft. As a Critical Environment Technical Trainer, you will play a key role in delivering technical training to our Critical Environment technicians.

Key Responsibilities

  • Align learning preparation with relevant metrics for measuring success.
  • Build awareness of the latest features, technologies, and processes and incorporate those into current learning experiences.
  • Deliver single to multi-day training or other learning experiences in-person or virtually.
  • Use digitally enhanced instructor-led resources to effectively deliver technology-based learning experiences.
  • Apply classroom management techniques to reinforce learning and engage with learners.
  • Create a friendly, supportive environment and encourage learners to ask questions.

Requirements

  • Bachelor's Degree or relevant training, education, information technology (IT), cloud systems, datacenter environments, server environments, or computer technologies experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements.

Preferred Qualifications

  • Relevant hands-on experience in a technical capacity with maintaining facility cooling, electrical, mechanical and life safety systems.
  • Relevant experience in training delivery and readiness operations or demonstrated project management skills.
  • Analysis and writing: ability to diagnose or represent training data and anecdotal feedback in meaningful ways.
  • Operational Planning & Project Management: structured thinking and planning, with a bias for execution.

About Microsoft

Microsoft is committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. We are a world-class cloud provider with a large global portfolio of more than 200 datacenters in 32 countries and millions of servers.

Our Culture

Our mission is to empower every person and every organization on the planet to achieve more. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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