Critical Environment Technical Trainer
3 weeks ago
Microsoft is seeking a highly skilled Critical Environment Technical Trainer to join our Cloud Operations + Innovation (CO+I) Learning team. As a key member of our team, you will play a critical role in delivering technical training to our Critical Environment technicians, ensuring they have the necessary skills to operate and maintain our datacenters.
Responsibilities:- Develop and deliver high-quality training programs to Critical Environment technicians, focusing on cloud infrastructure, datacenter operations, and technical skills.
- Collaborate with subject matter experts to create training content that meets the needs of our technicians and aligns with Microsoft's cloud infrastructure goals.
- Design and deliver training sessions, workshops, and labs to ensure our technicians have the necessary skills to operate and maintain our datacenters.
- Conduct training needs analysis to identify gaps in technician skills and develop training programs to address those gaps.
- Monitor and evaluate the effectiveness of training programs, making recommendations for improvement.
- Bachelor's degree in a related field, such as computer science, information technology, or a related field.
- Relevant experience in technical training, datacenter operations, or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
- Strong analytical and problem-solving skills, with the ability to design and deliver effective training programs.
- Relevant experience in cloud infrastructure, datacenter operations, or a related field.
- Experience with training delivery and readiness operations, or demonstrated project management skills.
- Analysis and writing skills, with the ability to diagnose or represent training data and anecdotal feedback in meaningful ways.
Microsoft is an equal opportunities employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced technical trainer looking for a new challenge, we encourage you to apply for this exciting opportunity.
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