Data Center Operations Specialist

2 months ago


Gävle, Gävleborg, Sweden Microsoft Full time
Overview

At Microsoft, we're committed to creating an inclusive work environment where every employee can thrive. As a Critical Environment Support Assistant, you'll play a key role in delivering the core infrastructure and foundational technologies for our cloud services, including Bing, Office 365, Xbox, OneDrive, and Microsoft Azure.

Responsibilities

As a member of our Cloud Operations & Innovation team, you'll be responsible for:

  • Providing operational support to site teams, including coordinating changes in process, procedure, or systems.
  • Assisting with onboarding new employees, vendors, and interns, including setting up workstations and distributing necessary materials.
  • Coordinating and communicating scheduled training for site staff.
  • Creating and submitting requests for datacenter access using the Data Center Access Tool.
  • Providing basic training for system-use to onsite staff, new hire training, and general small-scale training for site staff.
  • Reporting health and safety violations or positive behavior as per policy.
Requirements

To be successful in this role, you'll need:

  • Work or applied learning experience in administrative/business support in technical services industry.
  • Strong computer skills, including SharePoint and MS office tools.
  • Self-motivation and the ability to work independently.
Preferred Qualifications

We also look for candidates with:

  • Technical services experience in high-availability assembly/manufacturing/critical infrastructure environments.
  • Degree or technical trade certification, or higher-equivalent education and technical services experience.
Benefits

As a Microsoft employee, you'll enjoy a range of benefits, including:

  • Industry-leading healthcare.
  • Educational resources.
  • Discounts on products and services.
  • Savings and investments.
  • Maternity and paternity leave.
  • Generous time away.
  • Giving programs.
  • Opportunities to network and connect.


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