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Client Relations Specialist

2 months ago

Stockholm, Stockholm, Sweden Wolt Full time
Position Overview

As a Client Relations Specialist at Wolt, you will foster robust, long-lasting connections with our current merchant partners, serving as their primary contact and advisor on maximizing the benefits of the Wolt platform. Your proactive approach will also focus on enhancing their visibility in the marketplace.

The ultimate objective is to boost the performance, market presence, and recognition of our merchant partners.

To achieve this, you will collaborate closely with a diverse array of colleagues from Sales, Operations, Marketing, and Support teams.

Key Responsibilities

  • Develop and support marketing initiatives
  • Educate and train merchant partners on effective platform utilization
  • Engage with merchant partners regularly to maintain momentum
  • Oversee reports and financial distributions related to your activities
  • Leverage data analytics to enhance merchant performance
  • Assist the merchant team with various ad-hoc projects
Qualifications
  • Experience in Sales, Sales Support, or Account Management
  • Proficiency in Swedish and English
  • Familiarity with Excel/Google Sheets or CRM systems for performance evaluation
  • Background in the restaurant or retail sector is advantageous
Additional Information

If you are enthusiastic about thriving in a dynamic environment, taking initiative, and being part of a highly ambitious team that is transforming grocery shopping, we encourage you to apply.