Customer Service Expert for Swedish Market
4 days ago
We are seeking a highly skilled Customer Service Representative to join our team in Sweden. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers across the region.
Job SummaryThis is a 12-month fixed-term contract position that offers a unique opportunity to work with a leading medical technology company. You will be reporting to the Customer Service Supervisor and will be working closely with cross-functional teams to achieve business objectives.
Key Responsibilities:- Provide professional and friendly support to clients via phone and email.
- Respond promptly to customer inquiries, including order details, delivery status, and return requests.
- Manage and oversee the Esker platform and EDI portals.
- Process specialized orders not handled by the standard order processing team.
- Support the central order processing team with any questions or issues.
- Resolve customer disputes efficiently and fairly.
- Contribute to ongoing improvements in customer service operations by following established procedures.
- At least 3-5 years of experience in a similar customer service role, ideally within the med-Tech industry.
- Excellent verbal and written communication skills.
- Strong phone handling skills and a customer-focused approach.
- Proficient with SAP, Esker, Salesforce/Service Cloud, and general computer applications.
- Experience with e-commerce systems, preferably in the med Tech – Healthcare industry.
- Comfortable communicating in Swedish and English, both spoken and written.
Boston Scientific is a global leader in medical science, committed to solving the challenges that matter most – united by a deep caring for human life. We have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
What We Offer- An attractive salary package and benefits.
- A hybrid working schedule from our office in Helsingborg.
- The opportunity to work within an international, proactive, and innovative environment.
- Upskilling in a challenging but healthy competition atmosphere.
- Mentoring and a company investing in the professional and personal development of its people.
Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.
-
Generic Business Development Manager
3 weeks ago
Helsingborg, Skåne, Sweden Teva Pharmaceuticals Full timeCompany OverviewTeva Pharmaceuticals, a leading manufacturer of generic medicines, is on a mission to make good health more affordable and accessible. With a presence in nearly 60 countries and a diverse range of nationalities and backgrounds, we are committed to helping millions around the world enjoy healthier lives.Salary & BenefitsWe offer a competitive...
-
Key Account Manager
1 month ago
Helsingborg, Skåne, Sweden Roi Rekrytering AB Full timeKey Account Manager - Pharma NordicYou will be responsible for developing and expanding a portfolio of pharma customers in the Nordic region. Your mission will be to build strong relationships between customers and Univar Solutions, identify needs, and lead the sales cycle from start to finish. You will also identify and bring in new business, evolve our...
-
IT Infrastructure Specialist
3 weeks ago
Helsingborg, Skåne, Sweden Axiom Software Solutions Limited Full timeAbout Axiom Software Solutions LimitedWe are a leading software solutions provider embarked on a digital transformation journey, and our network infrastructure is critical to delivering resilient services to our customers.As an IT Infrastructure Specialist - Load Balancing Expert, you will play a pivotal role in supporting this transformation by developing...
-
Helsingborg, Skåne, Sweden Cross Border Talents Full timeUnlock Your Digital Marketing Potential in BarcelonaAre you a skilled digital marketer looking for a new challenge? Do you have a passion for helping businesses succeed in the fast-paced world of Google Ads? We're looking for a talented Swedish-speaking Digital Marketing Consultant to join our team in Barcelona!About the RoleAs a Digital Marketing...
-
Customer Excellence Leader
3 weeks ago
Helsingborg, Skåne, Sweden Boston Scientific Full timeAbout the Role:We are seeking a highly motivated and experienced Customer Excellence Supervisor to join our team at Boston Scientific. As a key member of our customer services department, you will be responsible for delivering exceptional customer experiences and driving continuous improvement in our services.Main Responsibilities:Stay up-to-date with...
-
Senior Regulatory Compliance Expert
3 weeks ago
Helsingborg, Skåne, Sweden John Bean Technologies Corporation Full timeAbout JBT CorporationWe are an international market leading company in the global food processing industry. We have offices in more than 25 countries all over the world.Our Company OverviewJBT is a company with continuous growth, and we want you to grow with us and develop both yourself and the company.The OpportunityWe are looking for a Senior Regulatory...
-
Contract Manager for Nordic Markets
2 weeks ago
Helsingborg, Skåne, Sweden Boston Scientific Full timeAbout the RoleWe are seeking a highly skilled and motivated Contract Manager to join our Nordic Tender Team. This is an exciting opportunity to develop your technical knowledge in contract management, public procurement, and quotes while gaining a deep understanding of our business and company values.Key Responsibilities:Creation and negotiation of contracts...
-
Capital Equipment Service Specialist
1 month ago
Helsingborg, Skåne, Sweden Boston Scientific Full timeBoston Scientific is a leader in medical science, committed to solving the challenges that matter most.We're at the forefront of the medical device industry, leading and evolving it to address unmet and emerging needs in healthcare. Our culture powers our performance, and we turn our shared vision into value with the contribution of our colleagues around the...
-
Salesforce Champion
4 weeks ago
Helsingborg, Skåne, Sweden John Bean Technologies Corporation Full timeJob SummaryWe are seeking a highly skilled Salesforce Champion to join our team at John Bean Technologies Corporation. As a Salesforce Champion, you will be responsible for managing and optimizing our Salesforce data, working closely with cross-functional teams to ensure effective utilization of these tools, providing training and support to end-users, and...
-
Automation & Electrical Engineer
4 weeks ago
Helsingborg, Skåne, Sweden John Bean Technologies Corporation Full timeAbout the RoleWe are seeking an experienced Automation & Electrical Engineer to join our Customer Care team in Helsingborg, Sweden. As an essential member of our team, you will be responsible for designing and programming electrical upgrades of our customers' existing equipment.Key ResponsibilitiesDesign and develop electrical control systems for customer...
-
Generic Business Development Manager
2 weeks ago
Helsingborg, Skåne, Sweden Teva Pharmaceuticals Full timeJob Description:We are seeking a talented and driven Generic Business Development Manager to join our dynamic team at Teva Pharmaceuticals.About Us:Teva Pharmaceuticals is a leading manufacturer of generic medicines, with a rich history of making good health more affordable and accessible. Our mission is to help millions around the world enjoy healthier...
-
Talent Acquisition Specialist
1 month ago
Helsingborg, Skåne, Sweden Boston Scientific Full timeAbout the Role:We are seeking a talented individual to join our Nordic Tender Team, covering Norway, Denmark, Sweden, and Finland. This role will be based in Sweden, and the ideal candidate will be located in the Malmo/Lund/Helisingborg area.This is a new position designed for early-career hires, requiring a proactive, creative, and team-oriented individual....
-
Compliance Specialist
1 month ago
Helsingborg, Skåne, Sweden aira Full timeAira is a leading company in the next generation of Energy as a Service, driven by our belief in the power of diversity to fuel innovation. We are looking for a Compliance Specialist to support our development teams in creating world-class energy solutions and products.The Compliance Specialist will play a crucial role in ensuring that our organization...
-
Project Manager
1 month ago
Helsingborg, Skåne, Sweden Roi Rekrytering AB Full timeProject ManagerWe are seeking a skilled Project Manager to join our team at Consafe Logistics. As a Project Manager, you will be responsible for leading and managing software implementations for our customers, ensuring successful project delivery and customer satisfaction.Key Responsibilities:Plan, execute, monitor, and control project resources,...
-
Key Account Manager
1 month ago
Helsingborg, Skåne, Sweden Telia Company Full timeJob DescriptionAre you a driven individual looking to build strong customer relationships and make a meaningful impact in your role? Do you want to be part of a forward-thinking company that offers innovative solutions in Hybrid Cloud, networking, and IT security? If so, the role of Key Account Manager at Telia Cygate might be your next opportunity.Middle...
-
Helsingborg, Skåne, Sweden Roi Rekrytering AB Full timeAbout AxiellAxiell is a global company at the intersection of IT and culture, headquartered in Lund, Sweden, with over 450 employees and offices in 15+ countries.Our MissionWe aim to secure the past and present knowledge for the future by developing innovative solutions in close cooperation with our customers.Our VisionWe envision a future where culture and...
-
Eiffage Nordic HSEQ Professional
2 weeks ago
Helsingborg, Skåne, Sweden eiffage nordic Full timeAbout Eiffage Infra-Nordic ABEIFFAGE Infra-Nordic AB (E-IN) is a dynamic company with its headquarters in Helsingborg, Sweden. The organization specializes in infrastructure and track construction services.We are currently seeking a dedicated and experienced Health, Safety, Environment- and Quality (HSEQ) professional to join our team in Helsingborg. This...
-
Quality Assurance Specialist
1 month ago
Helsingborg, Skåne, Sweden Kenvue Full timeQuality Assurance SpecialistKenvue is seeking a Quality Assurance Specialist to join our team in Helsingborg, Sweden. As a Quality Assurance Specialist, you will be responsible for maintaining accurate and timely quality records, coordinating change control documentation, proposing and assisting in corrective action plans, conducting investigations and...
-
Quality Assurance Professional
4 weeks ago
Helsingborg, Skåne, Sweden Kenvue Full timeAbout the RoleThe Quality Assurance Specialist will be responsible for maintaining accurate and timely quality records, coordinating change control documentation, proposing and assisting in corrective action plans, conducting investigations and preparing reports, assessing and recommending improvements to quality systems, product release and facilitating...
-
Global Product Manager
1 month ago
Helsingborg, Skåne, Sweden Roi Rekrytering AB Full timeGlobal Product ManagerDrive Product StrategiesAs a Global Product Manager, you will be responsible for developing and driving product strategies for future opportunities in a global organization. You will work closely with cross-functional teams to understand market drivers, value propositions, and product competitiveness.Main Focus Areas:Product Roadmap:...