Power Systems Service Specialist

5 days ago


Luleå, Norrbotten, Sweden Hitachi Energy, Luleå Full time
Job Description:
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The Services Sales Specialist role is a key position within our international Grid Automation Service Sales Team. We provide comprehensive Service Solutions for substation automation systems, control and protection, cyber security, communication and telecontrol technology. As a member of this team, you will be responsible for driving service sales within country of Grid Automation services, generating service sales opportunities and securing profitable sales.

This role requires a highly motivated, collaborative, and fast-paced sales hunter with a history of meeting or exceeding sales targets and a strong drive to succeed. You will have responsibility for developing Service sales account plans to ensure growth, building long-term customer relationships, driving high levels of customer satisfaction, ensuring expected response to specific customer needs and issues are key success factors for this position.

This position involves engaging with the installed base (IB) to promote upgrades and value-added solutions. You will use IB data to identify and develop sales opportunities for Service products and solutions, focusing on the entire Hitachi Energy Service portfolio. Additionally, you will conduct sales calls, perform customer facility walk-throughs, generate sales leads, and develop new market opportunities based on market trends.

  • You will establish long-term customer relationships, understand their requirements and regulations, demonstrate technical knowledge, and ensure customer satisfaction.
  • You will sell the service product portfolio, monitor sales proposals and tenders, prepare service offerings, communicate contract details, and manage the administrative sales process.
  • You will act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions.

In addition, you will contribute to risk assessments, register information into SFDC, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives. This role also requires providing technical direction for service sales training to less-experienced staff and supporting management with key data and insights on markets and effective service selling tactics.



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