Temporary Service Planner Position

2 days ago


Stockholm, Stockholm, Sweden Nordic Retail Group Full time
Panasonic Service Planner Role Overview

In this temporary position, you will be responsible for ensuring efficient data entry, scheduling, and administrative procedures to optimize resource allocation for exceptional customer service. You will analyze data, track key performance indicators (KPIs), and suggest measures for improvement. Your focus will be on prioritizing the service team's efforts to achieve the best customer outcomes while maintaining a resilient and effective operational capability.

This is a unique opportunity to join Nordic Retail Group's team and contribute to the success of our partnership with Panasonic.

Responsibilities:
  1. Analyze data and track KPIs on service activities.
  2. Suggest measures for improvement.
  3. Optimize service contracts and resource allocation.
  4. Coordinate commissioning activities.
  5. Manage service schedules.
  6. Perform various administrative tasks.
Requirements:
  • Experience with Sales Force, SAP, and Excel.
  • Minimum 3-5 years of experience in service planning or technical service.
  • Strong analytical skills.
  • Excellent communication and collaboration skills.
  • Bilingualism in Swedish and English.
  • Ability to travel.


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