Strategic Capacity Planner

3 days ago


Stockholm, Stockholm, Sweden Wolt Full time
About the Role

We are seeking a highly skilled Strategic Capacity Planner to join our dynamic Workforce Management team. As a key member of our team, you will be responsible for developing and implementing capacity plans that drive operational efficiency and excellence.

Key responsibilities include creating long-term forecasting and capacity plans, analyzing data to identify opportunities for improvement, and collaborating with cross-functional teams to drive business outcomes. If you have experience in forecasting, capacity planning, and scenario modeling, we encourage you to apply.

Responsibilities
  1. Create and manage long-term forecasting and capacity plans to ensure alignment with service-level agreements.
  2. Analyze data to identify trends, opportunities for improvement, and areas for automation.
  3. Collaborate with cross-functional teams, including product, operations, finance, and recruitment, to drive business outcomes.
  4. Develop and implement strategic plans to optimize resource allocation, reduce costs, and improve customer satisfaction.
Requirements
  • Experience in forecasting, capacity planning, and scenario modeling within a Workforce Management context.
  • Strong analytical skills, with the ability to analyze complex data sets and develop actionable insights.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Ability to independently identify and address issues, even in ambiguous or unfamiliar situations.


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