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Customer Onboarding and Support Specialist
1 week ago
- Customer Onboarding and Support: Help new customers get started with our solutions, provide ongoing support to ensure they achieve their goals, and resolve any issues that may arise.
- Partner Relationship Building: Develop strong relationships with partners to drive mutual success, identify opportunities for collaboration, and implement joint initiatives.
- Second-Line Support: Provide expert-level support to customers, troubleshooting complex issues, and escalating concerns when necessary.
- Process Improvement: Work with the team to analyze and improve existing processes, identifying areas for optimization and implementing changes to enhance customer satisfaction.
