Customer Onboarding Strategist

2 weeks ago


Stockholm, Stockholm, Sweden Mentimeter Full time

We believe that you achieve the best results by doing things together. Successful leaders need to adopt a curious and collaborative mindset to get there. With you at Mentimeter, you'll be a big part of the ambition to help over 1 billion people listen, learn and work better together.

This role is both operational and strategic—while you will be deeply involved in onboarding Enterprise Customers, we also need you to help shape the vision and framework for a world-class premium onboarding experience that can scale as we grow.

What We're Looking For
  • 5+ years experience in Customer Success and Onboarding, within a SaaS or tech-driven environment.
  • Experience from onboarding Enterprise Customers, including working with senior stakeholders.
  • Experience from setting up and establishing and/or refining an onboarding journey, being part of driving strategic initiatives and ways of working that were implemented across the team/org.

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