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Cloud Operations Architect

2 weeks ago

Stockholm, Stockholm, Sweden Amazon Full time

About the Job

We're seeking a highly experienced Technical Account Manager to join our team. As a trusted advisor, you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services, including a range of products such as EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and more.

Key Responsibilities

  1. Advising on solutions and providing technical guidance to customers
  2. Ensuring AWS environments remain operationally healthy while reducing cost and complexity
  3. Developing trusting relationships with customers and understanding their business needs and technical challenges
  4. Driving technical discussions regarding incidents, trade-offs, and risk management
  5. Consulting with a range of partners from developers through to C-suite executives
  6. Collaborating with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
  7. Proactively finding opportunities for customers to gain additional value from AWS
  8. Providing detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
  9. Solving a variety of problems across different customers as they migrate their workloads to the cloud
  10. Uplifting customer capabilities by running workshops, brown bag sessions, etc.