Counter Manager

1 month ago

Stockholm, Stockholm, Sweden Aesop Full time
About Aesop

Aesop is a global retail organisation that has been cultivating an inspiring and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations.

Role Purpose

As a Counter Manager, you will embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.

Key Responsibilities
  • Manage a team of Retail Consultants to create a seamless customer experience
  • Develop and implement counter-specific marketing strategies to drive sales and customer engagement
  • Build and maintain strong relationships with customers to understand their needs and preferences
  • Collaborate with other store teams to achieve overall store performance goals
  • Stay up-to-date with industry trends and product knowledge to provide expert advice to customers
What We're Looking For
  • Proven track record of effective leadership and team management
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Passion for delivering exceptional customer service and driving sales growth
  • Fluency in Swedish and English required
What's On Offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include:

  • Up to 50% product discount and bi-annual complimentary product allocation
  • Annual Wellness Allowance to spend on an array of wellness activities of your choosing
  • Summer wellness leave options and paid volunteering allowance for all employees
  • In-house Product and Core skills training
  • Competitive commission based on Store performance
  • Pension and private medical Insurance via our chosen external provider Nordea
  • Suite of options to aid development, including complimentary access to LinkedIn Learning
  • Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
  • Matched Gifting Policy - where every SEK raised by employee for any registered charity will be matched by the Aesop Foundation
Join Our Team

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

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