Operations Excellence Manager

5 days ago


Stockholm, Stockholm, Sweden Burger King Scandinavia Full time

About the Role

Burger King Scandinavia is a leading quick-service restaurant (QSR) company, renowned for its commitment to quality and customer service. As we continue to grow and innovate, our operations team plays a vital role in ensuring our restaurants are the most loved burger chain in the region.

About the Team

Our operations team is expanding, and we are seeking an experienced Operations Excellence Manager to drive success across our portfolio of restaurants. This role requires a strategic mindset combined with a practical approach to guide operating units towards achieving Burger King's vision and goals in Scandinavia.

Key Responsibilities

  • Lead the performance of restaurants in your district, ensuring they meet and exceed their targets.
  • Drive financial success, meeting commitments, maintaining cost efficiency, and exceeding guest expectations.
  • Develop and implement operational excellence strategies to improve restaurant performance.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Conduct regular restaurant visits and provide coaching and feedback to restaurant managers.

Requirements

  • Minimum of 3+ years of management experience from the QSR market.
  • Experience working with operational excellence and procedures.
  • Ability to make decisions while delivering goals.
  • Good communication and interpersonal skills, with a deep understanding of guests.
  • Fluent in Swedish and English to effectively communicate in the Scandinavian market and with stakeholders.

What We Offer

  • A great career opportunity in a solid international organization with growth ambitions.
  • The opportunity to develop your tasks and shape your area of expertise.
  • Competitive salary and benefits.
  • Discount at all our restaurants.
  • The chance to be part of a team that loves driving great guest experiences.

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