Incident Resolution Coordinator

**About the Role**This is an exciting opportunity to join our team as a Process and Incident Resolution Specialist. In this role, you will work closely with stakeholders to ensure compliance with company policies and procedures while providing high-quality customer service.Collaborate with the customer support team to resolve complex customer issuesDevelop...

**Responsibilities**The Resolution Analyst will be responsible for supporting customer escalated issues and managing critical incident cases in close collaboration with stakeholders across various teams. This role requires a detail-oriented and solution-focused individual who can ensure compliance with company policies and procedures.Support customer support...

Job OverviewThe Security Incident Response Specialist is a critical role within our Cyber Defense Center eCom team in Stockholm. This position requires a highly skilled professional to analyze security incidents, alerts, and events, and respond to them promptly and effectively.ResponsibilitiesAnalyze security incidents, alerts, and events to identify...

Senior Test Manager PositionDevsData Tech Talent LLC - IT Recruitment is looking for a highly skilled Test Manager to lead our testing efforts. In this role, you will be responsible for managing the defect/test management process, ensuring seamless and effective testing experiences across multiple testing phases of our global retail solution...

Incident Response Overview:The Cybersecurity Incident Response Analyst will play a critical role in protecting the organization from cyber threats and ensuring business continuity.Responsibilities:Develop and maintain incident response plans and playbooks, as tools, technology, and the organization change.Provide security awareness training and guidance to...

Company Overview:Voi Technology AB is a leading micromobility company that aims to create sustainable cities made for living. We believe in the importance of providing excellent customer experience and ensuring compliance with company policies and procedures.Job Description:As a Process and Resolution Expert, you will be responsible for supporting customer...

Key ResponsibilitiesMonitor and manage SAP application support functions to ensure optimal service delivery.Maintain high performance levels for service-related processes, identifying areas for improvement and implementing changes as needed.Take ownership of critical incidents, coordinating resolution teams and communicating with stakeholders.A successful...

Key ResponsibilitiesTeam Leadership: Lead and mentor a team of system engineers offshore, providing guidance and support to ensure successful project outcomes.Goal Setting: Define team goals, objectives, and priorities aligned with organizational objectives, driving a culture of excellence and accountability.Incident and Problem Management: Lead...

Job DescriptionWe are seeking a highly skilled and experienced professional to join our Transport and Trade Compliance team.Your responsibilities will include:Transportation Coordination: Coordinate international shipments of temperature-sensitive products, maintain transport schedules, and report on any deviations or incidents.Trade Compliance: Ensure...

Job DescriptionThis exciting opportunity involves working as part of a close-knit team in Stockholm, providing administrative support and coordination services for fleet operations. If you're a motivated individual with excellent communication skills, we'd love to hear from you!Main TasksAdminister rider cases and ensure efficient resolutionSupport staffing...

About the roleAre you ready to make an impact on a global scale? As our Global head of IT Service Desk, you'll lead a diverse and talented team, ensuring seamless IT operations across all European offices. Your mission: to lead the IT Service Desk in delivering exceptional support, optimizing processes, and enhancing user satisfaction.Key...

We are seeking a Technical Coordinator responsible for driving the implementation of a Secure Service Edge (SSE) solution. This is a project role requiring between 0.8 and 1.0 FTE from March 2025 to December 2025, with the possibility of an extension.Background:As part of an overarching Cyber Security Program aimed at enhancing the organization's security...

About Gant ABJob SummaryWe are seeking an experienced Technology Service Management Manager to lead our global IT service desk. The successful candidate will have a strong background in IT support or management, with a proven track record of driving improvements in large organizations.Key ResponsibilitiesManage a geographically dispersed team of IT...

Our company is looking for a talented IT professional to fill the role of Global Head of IT Service Desk. As a member of our team, you will be responsible for leading a diverse and talented team, ensuring seamless IT operations across all European offices.Key ResponsibilitiesManage a geographically dispersed team of IT specialists, fostering collaboration,...

Job SummaryJoin our dynamic team as an IT Application Coordinator and take on a challenging role within our Group IT Enterprise Systems team.Job DescriptionAs a seasoned IT professional, you will be responsible for managing our group-wide used M365 environment in close collaboration with our IT Service Owners and vendors as well as business key users.The...

About the roleAre you ready to make an impact on a global scale? As our Global head of IT Service Desk, you'll lead a diverse and talented team, ensuring seamless IT operations across all our European offices. Your mission: to lead the IT Service Desk in delivering exceptional support, optimizing processes, and enhancing user satisfaction.Key...

Our TeamWe are a centralized Localization team at Spotify, responsible for localization and internationalization tasks across all company areas. Our team is growing, and we are looking for talented individuals to join us.What You'll Do: Run end-to-end localization projects for product launches, marketing campaigns, CRM, e-mails, and web content.Coordinate...

About the RoleWe are looking for a talented Information Risk Manager to join our Cyber Defense Center eCom team in Stockholm. As a key member of our team, you will be responsible for analyzing security incidents, alerts, and events to identify potential threats and vulnerabilities.Key ResponsibilitiesAnalyze security incidents, alerts, and events to identify...

Company OverviewCaverion Group is a leading multi-technology service provider with a strong presence in the Nordics and Central Europe.Our company provides comprehensive solutions for buildings, industries, infrastructure, and properties that support our customers' success.Job DescriptionWe are seeking an experienced IT Application Coordinator to join our...

Job DescriptionWe are seeking a highly skilled Cyber Security Threat Analyst to join our team in Stockholm. As a key member of our Cyber Defense Center eCom, you will play a crucial role in shaping the future of fashion with people, data, and technology.Key ResponsibilitiesAnalyze security incidents, alerts, and events to identify potential threats and...