IT Operations Director

18 hours ago


Stockholm, Stockholm, Sweden Gant AB Full time

About Gant AB

Job Summary

We are seeking an experienced Technology Service Management Manager to lead our global IT service desk. The successful candidate will have a strong background in IT support or management, with a proven track record of driving improvements in large organizations.

Key Responsibilities
  • Manage a geographically dispersed team of IT specialists, fostering collaboration and innovation.
  • Promote teamwork and cross-border cooperation to achieve shared goals.
  • Monitor and optimize KPIs such as ticket resolution times, SLAs, and user satisfaction.
  • Act as the escalation point during critical incidents, coordinating swift and effective responses.
  • Maximize the potential of IT tools like Jira ITSM and Microsoft Teams, integrating AI and smart features.
  • Develop and implement strategies to enhance IT support, focusing on efficiency and remote capabilities.
Requirements
  • A strong background in IT support or management, with proven success in driving both tactical and strategic improvements.
  • Familiarity with ITIL frameworks and experience managing operations in large organizations or MSP environments.
  • Expertise in tools like Jira, Microsoft Entra, Intune, and Active Directory, with a forward-thinking approach to integrating AI solutions.
  • Exceptional leadership skills to inspire and manage a geographically dispersed team, fostering collaboration and innovation.
  • Outstanding communication abilities to engage effectively with both technical and non-technical stakeholders.
  • A strategic, data-driven mindset with the vision and expertise to deliver impactful IT solutions that drive business success.


  • Stockholm, Stockholm, Sweden Instabee Group Full time

    Logistics Operations DirectorInstabee Group is seeking a Logistics Operations Director to join our Stockholm team. In this role, you will be responsible for developing and implementing strategies to drive operational excellence and improve the delivery experience for merchants and their customers.ResponsibilitiesCollaborate with cross-functional teams to...


  • Stockholm, Stockholm, Sweden Philips Iberica SAU Full time

    Commercial Operations Director Job DescriptionAs a Commercial Operations Director, you will be responsible for driving growth in Northern and Eastern Europe by identifying and securing new business opportunities.Key ResponsibilitiesKey responsibilities include:Managing Enterprise Informatics Sales across multiple zones.Leading and managing a team of...


  • Stockholm, Stockholm, Sweden ERA Group - Global Full time

    ERA Group - Global is offering a unique opportunity for entrepreneurs to partner with a leading brand and drive their business forward. As a Director of Operations and Partnerships, you will be responsible for identifying and capitalizing on new business opportunities, fostering strong relationships with ERA Group partners and customers, and working closely...


  • Stockholm, Stockholm, Sweden Akind Full time

    Akind is seeking a visionary Executive Director of Operations to drive the company's growth and operational success.About AkindWe are a fine jewelry brand dedicated to exceptional quality and sustainability. Our mission is to redefine jewelry for the modern world, inspiring and empowering customers with timeless pieces that last a lifetime.Job DescriptionThe...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    TN Sweden is looking for an experienced Director of Compliance Operations to join our team and take on a key leadership role in our regulatory reporting function.This position will be responsible for overseeing the implementation and maintenance of strong operational and system controls to support regulatory reporting. The ideal candidate will have extensive...


  • Stockholm, Stockholm, Sweden L&G Recruitment Full time

    About the RoleWe are seeking a skilled VMware Cloud Director Operations Specialist to join our team at L&G Recruitment. As a key member of our infrastructure team, you will be responsible for deploying, configuring, and managing VMware Cloud Director and Aria Automation for multi-cloud environments.You will work closely with our DevOps teams to integrate...


  • Stockholm, Stockholm, Sweden Wise IT AB Full time

    Key Performance IndicatorsThe successful candidate will be responsible for delivering several key performance indicators, including:Timely delivery of client projects.Smooth integration of new technologies and processes into daily operations.High level of customer satisfaction.Effective leadership and teamwork.About YouYou have at least 5 years of experience...


  • Stockholm, Stockholm, Sweden Voyado Full time

    We're looking for a Security Operations Director to join our team at Voyado. As the Head of Information Security, you'll play a critical role in safeguarding our company and promoting a security-conscious culture.About the JobThe ideal candidate will have a strong background in information security, with experience leading and driving security strategies....


  • Stockholm, Stockholm, Sweden Akind Full time

    A kind invites you to apply for a Director of Business Development and Operations position.About AkindWe are a growing fine jewelry company that values sustainability and exceptional quality. Our goal is to become a leader in the fine jewelry market by delivering innovative products and outstanding customer experiences.Key ResponsibilitiesThe successful...


  • Stockholm, Stockholm, Sweden Thermo Fisher Scientific Full time

    At Thermo Fisher Scientific, we're dedicated to accelerating research and solving complex scientific challenges. Our team is committed to making the world a healthier, cleaner, and safer place.About the RoleWe're seeking an experienced leader to fill the position of Associate Director, Facilities Operations. This role will be responsible for managing and...

  • Financial Director

    5 days ago


    Stockholm, Stockholm, Sweden In-Grid AB Full time

    About the OpportunityWe are seeking a highly skilled Financial Director to join our team and lead our SaaS operations. In this role, you will be responsible for developing and executing our financial strategy, ensuring optimized financial operations, forecasting, and reporting.You will lead the finance team, driving automation and efficiency, building...


  • Stockholm, Stockholm, Sweden Intuition IT – Intuitive Technology Recruitment Full time

    About the RoleWe are seeking an experienced VMware Cloud Director expert to join our team as a Recruitment Delivery Consultant in Europe.In this role, you will be responsible for deploying and configuring VMware Cloud Director components, integrating them with vCenter Server and NSX for networking, and configuring resource pools, storage policies, and other...


  • Stockholm, Stockholm, Sweden Scania Nederland B.V. Full time

    Join Our Team: Transforming Experience-Based CommunicationWe're seeking an experienced Event Planning Director to lead our Event Experience team in Central Communications. As a director, you'll contribute to driving sustainability, customer profitability, and employee engagement based on our foundation of 'Driving the Shift'.Key responsibilities include...


  • Stockholm, Stockholm, Sweden Singpost AB Full time

    Company Overview:Allihoop is a dynamic startup driven by the mission to revolutionize housing and create new ways of living that cater to generation rent. We provide flexible urban living in prime city locations and focus on creating meaningful connections and a sense of belonging for our residents. With a strong presence in the Nordics and the backing of...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    **About TN Sweden**We are a leading player in the automotive industry, driving growth and innovation across the Nordics.As our next Regional Director of Nordic Operations, you will be responsible for leading our business strategy in Sweden, Denmark, and Finland, ensuring we meet and exceed our growth targets.The successful candidate will have a strong...


  • Stockholm, Stockholm, Sweden ALSTOM Gruppe Full time

    Company Overview:Alstom, a global leader in the rail industry, understands transport networks and what moves people. With a broad portfolio of high-speed trains and turnkey systems, we serve diverse customers worldwide. Our 80,000 colleagues drive greener and smarter mobility every day.Job Description:As Field Operations Manager Trackside, you will report to...


  • Stockholm, Stockholm, Sweden Safello Full time

    About the RoleWe are seeking a seasoned leader with a proven track record in operational excellence and strategic business management to join our team as Chief Operating Officer.Key ResponsibilitiesOversee day-to-day operations to ensure efficiency, risk management, and alignment with the company's objectives.Manage the operational team including Support,...


  • Stockholm, Stockholm, Sweden Rejlers Sverige AB Full time

    Technical Project DirectorWe're searching for a highly skilled Technical Project Director to oversee technical projects and drive operational excellence. With a focus on quality and efficiency, you'll be responsible for leading teams and building strong relationships with clients.ResponsibilitiesDevelop and execute project plans that meet client needs.Ensure...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Company OverviewOur company is a global leader in the music streaming industry. We are looking for a talented Senior Director to join our team in Stockholm.Job ResponsibilitiesManage the European and Asia Pacific tax operations, including oversight of regional corporate tax matters.Lead the direct tax team members based in Stockholm, India, and...


  • Stockholm, Stockholm, Sweden Redeploy AB Full time

    About Redeploy ABAt Redeploy AB, we specialize in platform engineering and operations. Our mission is to make cloud adoption faster and easier by providing our customers with simplified infrastructure and accelerated application delivery.We offer a range of 'Ready-to-Run' platform products that help IT departments and developers manage infrastructure and...