Operations Director

17 hours ago


Stockholm, Stockholm, Sweden Redeploy AB Full time
About Redeploy AB

At Redeploy AB, we specialize in platform engineering and operations. Our mission is to make cloud adoption faster and easier by providing our customers with simplified infrastructure and accelerated application delivery.

We offer a range of 'Ready-to-Run' platform products that help IT departments and developers manage infrastructure and governance with ease. Leveraging Infrastructure as Code, container-based services, CI/CD, and Kubernetes, and collaborating with cloud providers like Azure and AWS, we tackle complex problems, enhance our tools, and provide guidance to help mid-sized and enterprise customers get the most out of their cloud platforms.

We are seeking a Cloud Operations Manager to lead our Cloud Operations team and deliver exceptional services and customer success. As a key member of our team, you will oversee the delivery of our operations services on Azure, AWS, and Kubernetes platforms, ensuring alignment with agreed SLAs and customer expectations. This role combines leadership, customer relationship management, and technical oversight to drive outstanding outcomes for our customers. Some of your responsibilities will include:
  1. Overseeing the delivery of operations services on Azure, AWS, and Kubernetes platforms.
  2. Leading a team of skilled engineers and providing mentorship, conducting performance reviews, and fostering a collaborative environment.
  3. Acting as the primary contact to build and maintain strong relationships with customers, managing escalations, and ensuring their needs are met with excellence.
  4. Driving continuous improvement and implementing strategies to optimize processes, enhance service quality, and achieve operational efficiency.
  5. Collaborating with customers who often work in agile environments, ensuring smooth integration and delivery in iterative processes.


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