
IT Service Management Specialist
18 hours ago
Transforming Customer Experience with Innovative Solutions
Tietoevry Tech Services Sweden is a pioneer in modernizing IT landscapes to drive efficiency, agility, and innovation. We collaborate with large Nordic organizations and public sector entities to realize their digital ambitions.
As a ServiceNow Developers, you will work in a DevOps model to implement/expand ServiceNow modules ITSM, HR, and IRM for our customers. Your responsibilities will include:
- Implementing/Modifying integrations using REST API or Integration Hub.
- Explaining and presenting new ideas and solutions to our customers.
- Analyzing and resolving production issues around implemented solutions based on ServiceNow.
- Handling code migration from development to test to production instances of ServiceNow.
- Supporting end users with queries around ServiceNow based implemented solutions.
- Participating in a global team.
We Offer:
You will have the opportunity to make your mark in meaningful projects, developing solutions including ITSM and HR modules of ServiceNow integrating with 3rd party tools. Our global team with Nordic heritage provides a diverse environment where you can grow professionally.
With us, you will experience flexibility and a good work-life balance. We also offer ServiceNow trainings and conferences for relevant certifications.
What We Look For:
- Certification as a ServiceNow Administrator.
- A few years of experience in a ServiceNow developer/support role.
- Strong technical knowledge about ServiceNow ITSM, HR, and/or IRM module.
- Good knowledge about ServiceNow On-Premise implementation.
- Fluent in Swedish and English.
Meritorious Qualifications:
- Being a Certified Implementation Specialist.
- Prior exposure working with international teams located across Europe.
As a problem solver and communicative individual, you are keen to work in a global environment, collaborative, and enthusiastic about outstanding customer experience.
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