Experience Enhancement Specialist
11 hours ago
SAVR is looking for an Experience Enhancement Specialist to drive customer satisfaction and loyalty. In this pivotal role, you will embody the voice of our brand, provide insightful product knowledge, and elevate the customer experience to new heights.
ResponsibilitiesYou will engage in meaningful collaborations across the organization, ensuring a seamless customer journey from start to finish. Your mission will involve conducting simple analyses to understand customer questions, proactively addressing issues, and enhancing the overall customer experience.
Your daily tasks will include solving and responding to customer inquiries with grace through live chat, email, and phone, ensuring each customer feels heard, valued, and supported. You will also work collaboratively with other team members within CX and external partners to resolve queries, share insights, and build a stronger, customer-focused environment.
Skills and Qualifications- A proactive approach and a keen eye for detail
- Previous experience from working in a customer-centric environment
- The ability to navigate both the quiet and the storm
- Independence and teamwork, recognizing that the best results come from a balance of both
- Skilled communicator and problem solver
- A genuine love for engaging with people
- Curiosity and passion for the world of finance and investing.
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Airline Experience Enhancement Specialist
22 hours ago
Stockholm, Stockholm, Sweden TUI Full timeAbout TUITUI Group is a leading integrated tourism business, with a global presence in the airline industry. Our airline organisation spans across various regions, including UK, Nordics, Belgium, The Netherlands, Germany, Spain, Morocco, France, and the Dutch Antilles.
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Software Engineer for Video Quality Enhancement
11 hours ago
Stockholm, Stockholm, Sweden Google Inc. Full timeCompany OverviewGoogle Cloud is a leading provider of cloud-based technologies that enable businesses to transform their operations and improve customer experiences.Job DescriptionWe are seeking an experienced software engineer to join our team and work on developing cutting-edge video processing solutions. The ideal candidate will have expertise in...
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Customer Experience Professional
11 hours ago
Stockholm, Stockholm, Sweden SAVR Full timeOur CompanySAVR is a fintech company that offers a savings platform with Sweden's lowest fund fees.About the RoleWe are seeking an enthusiastic and dedicated part-time Customer Experience Specialist to join our team in Stockholm. In this role, you will play a vital part in delivering an exceptional customer experience, focusing on both the back- and...
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Operational Efficiency Specialist
11 hours ago
Stockholm, Stockholm, Sweden Incluso AB Full timeJob Title:Incluso AB is seeking an experienced Operational Efficiency Specialist to join our team in Stockholm. As a key member of our organization, you will play a critical role in driving the development of AI and machine learning models to enhance Predictive and Proactive Operations.About the Role:The successful candidate will be responsible for analyzing...
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Product Expertise Specialist
11 hours ago
Stockholm, Stockholm, Sweden SAVR Full timeWhat We OfferWe offer a dynamic and supportive work environment that provides opportunities for growth and development. As a part-time Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences across various touchpoints.ResponsibilitiesYour key responsibilities will include:Providing timely and effective...
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Workplace Experience Strategist
22 hours ago
Stockholm, Stockholm, Sweden Ericsson Full timeRequirementsTo succeed in this role, you should have:5+ years' experience in enhancing customer service in a workplace, 5* hotel, high-end airline, or similar environment.Very Good customer service, coordination, communication, digital media, and Real Estate/Workplace industry knowledge.Business proficiency in English.A drive and strong interest in creating...
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Senior Front-end Development Specialist
1 day ago
Stockholm, Stockholm, Sweden ALSTOM Gruppe Full timeSenior Front-end Developer Specialist JobAt Alstom, we're committed to creating innovative transportation solutions that meet the needs of our customers worldwide. We're looking for an experienced senior front-end developer specialist to lead the development of our web applications.Key Responsibilities:Designing and implementing front-end architectures that...
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Director of Workplace Experience
22 hours ago
Stockholm, Stockholm, Sweden Ericsson Full timeCompany OverviewEricsson's Real Estate (RE) team focuses on enhancing workplace wellbeing, creativity, and productivity. Global Workplace Operations (GWO) delivers workplace services globally, focusing on strategy and experience.
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Store Experience Manager
22 hours ago
Stockholm, Stockholm, Sweden BYD Sweden AB - Stockholm Full timeVisual Experience ManagerAbout the Job:We are seeking a talented Visual Experience Manager to lead the development and implementation of engaging store experiences that drive customer interaction and loyalty.Main Responsibilities:Design and develop visually appealing store layouts, fixtures, and displays that showcase products and enhance the shopping...
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Financial Systems Optimization Specialist
22 hours ago
Stockholm, Stockholm, Sweden Viaplay Group - Stockholm Full timeJob Description">">As a key member of the Viaplay Group - Stockholm team, we are seeking an experienced Senior Solution Specialist to oversee our Dynamics 365 for Finance and Operations application across all markets. The ideal candidate will have hands-on experience working with financial applications and a strong background in automating financial...
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Frontline Customer Support Specialist
11 hours ago
Stockholm, Stockholm, Sweden SAVR Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a part-time Customer Experience Specialist. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences across various touchpoints.ResponsibilitiesYour key responsibilities will include:Providing timely...
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Buyer Experience Leader
1 day ago
Stockholm, Stockholm, Sweden Tradera Full timeAbout the RoleThe Buyer Experience team is responsible for making buying second-hand as seamless and enjoyable as buying new. As Product Owner, you'll work closely with our CPO to prioritize features, resolve bugs, and deliver improvements that enhance the user experience across Tradera's platforms.Drive feature development and prioritization based on user...
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Project Management Specialist
22 hours ago
Stockholm, Stockholm, Sweden Interval Group Full timeJob DescriptionWe are seeking a skilled Project Management Specialist to join an exciting client in the energy sector. The ideal candidate will have extensive experience with Atlassian tools, including Jira Software Cloud, Jira Service Management, and Confluence. Familiarity with OpsGenie is a plus.The successful candidate will be responsible for...
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Financial Crime Prevention Specialist
22 hours ago
Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full timeWe are seeking a highly skilled Financial Crime Prevention Specialist to play a vital role in securing our applications and processes against financial crime. This position is ideal for an individual with strong technical expertise, leadership skills, and experience working in a fast-paced environment.In this role, you will be responsible for designing and...
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Stockholm, Stockholm, Sweden JobBusters AB - Stockholm Full timeJob DescriptionWe are seeking a skilled HR Specialist to manage Employee Relations cases for designated workforce groups in the Nordics.The ideal candidate will have experience working with collective agreements, union negotiations, and consultations. They should be fluent in Swedish and English, both oral and written.This role involves managing disciplinary...
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Microsoft 365 Enterprise Specialist
22 hours ago
Stockholm, Stockholm, Sweden KICKS Full timeJob Overview: Microsoft 365 Solutions SpecialistWe are seeking a highly motivated Microsoft 365 Solutions Specialist to join our team. In this role, you will play a key part in shaping the future of our company's digital landscape.Main Responsibilities:Develop and implement M365 solutions to meet business needs.Collaborate with stakeholders to identify and...
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Product Experience Lead
22 hours ago
Stockholm, Stockholm, Sweden Tradera Full timeShape the Buying JourneyWe are looking for an experienced Interim Product Owner for Buyer Experience to join our team and help shape the buying journey across tradera.com and Tradera's iOS and Android apps.The Buyer Experience team's mission is to make buying second-hand as seamless and enjoyable as buying new. As Product Owner for Buyer Experience, you will...
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Support Operations Specialist
22 hours ago
Stockholm, Stockholm, Sweden Lime Technologies Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for building strong relationships?Job Description:We're seeking an experienced Customer Support Specialist to join our team at Lime Go. As a key member of our Revenue Operations team, you'll play a critical role in shaping our...
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Regional Business Growth Specialist
1 day ago
Stockholm, Stockholm, Sweden BYD Europe Full timeJob DescriptionThe Regional Business Growth Specialist will support the Region and Specialists in driving dealer performance discussions on Share, Sales, CSI, Facility, and Capacity. The manager will also assist with Buy Sells & Consolidations, Term Agreements, Minority Appointments, Dealer Onboarding, and product launch support.Responsibilities:Design a...
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Streaming Experience Expert
11 hours ago
Stockholm, Stockholm, Sweden Spotify Full timeAt Spotify, we're committed to providing the best possible user experience. As a Streaming Experience Expert, you'll play a key role in delivering an exceptional music, podcast, and audiobook streaming experience to millions of users worldwide.The ideal candidate will have a deep understanding of consumer expectations and the complex technical infrastructure...