Program Manager for Customer Experience

Role Summary:We are seeking a skilled professional to lead commercial initiatives and drive consumer programs that enhance our customer experience. As a CX Programs Senior Specialist, you will identify business opportunities and develop new initiatives based on consumer pain points and market trends. Your goal will be to evaluate the impact of our consumer...

Company OverviewMentimeter AB believes that collaboration is key to achieving great results. Our team works together to turn presentations into conversations through real-time interactivity and clear visualizations.We're passionate about helping people listen, learn and work better together. Our goal is to make a positive impact on over 1 billion people...

About UsWe are driven by responsible and progressive values that have guided us since the beginning. Fueled by creativity and a remix of different communities, powered by design and technology, we encourage self-confidence and self-expression through unique initiatives.Job DescriptionThe Floor Manager is a key position in our stores, responsible for...

Job DescriptionRole Overview:This role will play a critical part in developing and implementing strategic community initiatives that enhance our connection with core audiences.Responsibilities:Community Engagement: Design and execute initiatives that foster deep connections with our audience.Event Management: Oversee the organization and execution of major...

Develop and Maintain Strong Customer ConnectionsWe are seeking a dedicated Service Delivery Manager to join our Leasing unit at Tietoevry Banking and drive customer success.This role involves building and maintaining strong relationships with existing customers, ensuring their needs are met, and identifying opportunities for growth.You will be the main point...

About the RoleThe Customer Marketing Manager will be responsible for cultivating a strong, active community that drives brand loyalty, customer retention, and advocacy.This pivotal role involves working with stakeholders across the entire organization to design and implement programs that engage customers, create referral and advocacy programs, develop...

About UsH&M Group is a vibrant and welcoming company that values inclusivity and collaboration. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.Job SummaryWe are looking for a highly skilled Customer Experience Director - Loyalty to join our team. The successful candidate will be...

At Voi Technology AB, we are dedicated to creating sustainable cities for living. As a Process & Escalation Associate, you will play a vital role in ensuring the smooth operation of our customer experience operations.We are seeking a motivated and detail-oriented team player who can stay structured and calm while resolving highly sensitive issues. Key...

At Planhat, we're committed to helping businesses unlock value for their customers.We achieve this by understanding our clients' problems and objectives deeply, then delivering solutions through our platform. This involves collaborating closely with CS leaders to open their eyes to new possibilities and drive high-value outcomes.To succeed in this role,...

We are searching for an ambitious Associate Customer Success Manager to join our team at Epidemic Sound. The role involves developing and executing growth strategies that prioritize exceptional customer experiences and drive business expansion through targeted sales efforts.RequirementsA minimum 2 years of customer-facing experience in implementation, client...

As our Tech Lead for MarTech, you will play a crucial role in shaping our CRM systems and Loyalty program. You will work closely with cross-functional teams to drive customer engagement, improve loyalty initiatives, and enhance guest satisfaction. Your mission will be to lead team members, manage technical platforms, ensure efficient resource allocation, and...

Delivering Unmatched Customer ValueWe're dedicated to creating extraordinary customer experiences that exceed expectations and drive business success.Our cutting-edge workforce management solutions streamline scheduling and time reporting, enabling both employees and customers to thrive.Our Mission: Empowering Customers, Enhancing Employee ExperiencesAbout...

We are seeking a talented Program Manager to lead our Strategic Account Services program in Stockholm. The ideal candidate will have experience in program or project management and a passion for driving business growth through strategic consultancy and operational support.Job DescriptionAs a Program Manager for Third-Party Seller Success, you will be...

We are seeking a Customer Experience Director to lead our sales teams at H&M Group. This individual will be responsible for crafting unique and memorable customer experiences that drive sales and build loyalty. If you have a passion for customer service and leadership, this could be the perfect opportunity for you.Main Objectives:Designing Exceptional...

What We OfferH&M Group offers a dynamic and inclusive work environment, with opportunities for growth and development. As a Global Loyalty Manager, you will have the chance to work with a talented team of professionals, driving customer engagement and loyalty through innovative strategies.A competitive salary and benefits package.Opportunities for career...

About the RoleThe Customer Service Quality Lead will play a critical role in elevating the quality of our service and ensuring our team delivers exceptional experiences to our clients. You will develop and implement quality assurance frameworks, provide actionable feedback and coaching to customer service representatives, and maintain up-to-date training...

Program Manager - ERP DeliveryTN Sweden is seeking a results-driven program manager to lead our ERP delivery initiatives. The ideal candidate will have a proven track record of delivering complex programs on time, within budget, and to the satisfaction of all stakeholders.About the Role:Develop and implement program plans, timelines, and budgetsCollaborate...

About this OpportunityEricsson's Real Estate (RE) team is dedicated to enhancing workplace wellbeing, creativity, and productivity. Our Global Workplace Operations (GWO) delivers strategic services globally, focusing on strategy and experience.Job DescriptionThe Head of Hospitality Experience will be responsible for inspiring and leading the IFM Supply...

Customer Engagement Specialist RoleWe are looking for a highly skilled Customer Engagement Specialist to lead our team of experts responsible for driving customer loyalty and engagement through strategic CRM initiatives. Your key responsibilities will include developing and implementing a global loyalty strategy, ensuring data-driven decision-making, and...

We are seeking a Customer Experience Strategist to join our team in Stockholm.The OpportunityWaitwhile is on a mission to eliminate the time people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences.We have...