Senior Customer Growth Specialist

6 days ago


Stockholm, Stockholm, Sweden Startdeliver Full time
Job Description

As a Senior Customer Growth Specialist, you will play a key role in our journey by driving customer adoption and best practices of the Startdeliver platform and success playbook.

You will work closely with our Head of Customer Success and collaborate with our Product and Sales teams on tasks such as:

  • Work closely with your customer portfolio to understand their goals and challenges and set them up for success throughout the customer journey.
  • Drive onboarding projects of new customers through integrations, configuration, and best practices.
  • Ensure customer retention by quickly acting on declining customer health metrics to understand the problem and get the customer back on track.
  • Be a part of the product development through the voice of our customers' feedback to help us understand how we can improve our product, processes, and content resources to help users and customers be more successful with our platform.


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