Senior Manager, Client Delivery

2 days ago


Stockholm, Stockholm, Sweden Standard Chartered Bank Ag Filial Sverige Full time

What You Will Do

You will own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service. You will ensure alignment between CIB business and Client Management with regular engagement regarding business priorities, issues, and addressing any gaps.

Your Skills and Qualifications

  • 3-5 years of experience in the financial services industry covering corporate clients.
  • Clear understanding of client needs being serviced and strong drive to deliver exceptional client service and experience.
  • Strong ability to positively influence stakeholders across the value chain to both orchestrate and execute on processes and deliver exceptional client service and experience.
  • Ability to positively engage and build rapport with clients.
  • Strong written and verbal communication skills in English.
  • Problem-solving skills with a focus on identifying solutions.
  • Ability to work independently without direct supervision and cope with pressures from tight deadlines.
  • A team player with good interpersonal skills.


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