
Client Growth Director
8 hours ago
At WorkShop, we are seeking an experienced Client Growth Director to serve as the primary contact for some of our key clients. In this role, you will coordinate internal and external teams to ensure business success and drive future growth.
Responsibilities
- Client Growth & Profitability:
- Manage growth, profitability, and budgets for assigned clients;
- Ensure accurate and timely budget reporting to management.
- Client Relationship Management:
- Act as the lead point of contact for all client-related matters across services;
- Build and maintain strong relationships with client stakeholders, providing regular business updates.
- Delivery Process Enhancement:
- Lead and enhance delivery processes to maximize performance;
- Ensure exceptional customer satisfaction and improved margins.
- Business Coordination:
- Coordinate internal and external teams to ensure projects remain within scope, schedule, and budget;
- Collaborate with cross-functional departments to deliver seamless execution tailored to client needs.
Requirements
• 3+ years of account management experience;
• 2+ years of project management experience;
• Previous management experience is highly valued;
• Bachelor's or Master's degree in a relevant field (e.g., Business, Communication, Marketing);
• Strong verbal and written communication skills,
• Proven ability to manage multiple client projects efficiently;
• Business development mindset;
• Fluent in English, both spoken and written.
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