Technical Onboarding Manager

3 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Job Description

We are seeking a highly skilled Technical Onboarding Manager to join our team at TN Sweden.

About the Role
  1. The successful candidate will be responsible for guiding clients through the onboarding process, ensuring a smooth and efficient integration of Trustly products and solutions.
  2. They will work closely with multiple stakeholders across different client organizations, balancing business-level and technical conversations.
  3. The role requires in-depth knowledge of API integrations and the ability to explain complex concepts to both technical and non-technical stakeholders.
  4. The ideal candidate will have excellent communication skills, with the ability to manage multiple client interactions independently, while maintaining high-quality outcomes.

Key Responsibilities:

  • Guide clients through the implementation process, leveraging expertise in Trustly products and architecture.
  • Manage multiple clients simultaneously, navigating technical discussions and commercial teams.
  • Conduct rigorous testing to ensure flawless integration and smooth transaction processing.
  • Analyze and interpret client performance data, collaborating with cross-functional teams to resolve issues and optimize effectiveness.


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