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Technical Onboarding Manager
3 hours ago
We are seeking a highly skilled Technical Onboarding Manager to join our team at TN Sweden.
About the Role- The successful candidate will be responsible for guiding clients through the onboarding process, ensuring a smooth and efficient integration of Trustly products and solutions.
- They will work closely with multiple stakeholders across different client organizations, balancing business-level and technical conversations.
- The role requires in-depth knowledge of API integrations and the ability to explain complex concepts to both technical and non-technical stakeholders.
- The ideal candidate will have excellent communication skills, with the ability to manage multiple client interactions independently, while maintaining high-quality outcomes.
Key Responsibilities:
- Guide clients through the implementation process, leveraging expertise in Trustly products and architecture.
- Manage multiple clients simultaneously, navigating technical discussions and commercial teams.
- Conduct rigorous testing to ensure flawless integration and smooth transaction processing.
- Analyze and interpret client performance data, collaborating with cross-functional teams to resolve issues and optimize effectiveness.
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