Department Head

4 weeks ago

Malmo, Skåne, Sweden Sephora Full time
About the Role

We are seeking a highly motivated and experienced Department Manager to join our team at Sephora Emporia in Malmö. As a key member of our store leadership team, you will play a vital role in driving sales, improving customer satisfaction, and fostering a positive work environment.

Key Responsibilities
  • Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service
  • Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience
  • Collaborate with the Store Manager to achieve business objectives, manage inventory, and control expenses
  • Provide coaching and training to team members to improve their skills and performance
  • Ensure a high level of customer satisfaction through effective communication, problem-solving, and conflict resolution
Requirements
  • Minimum 3 years of experience in retail, preferably in a leadership role
  • Strong communication and interpersonal skills, with the ability to motivate and coach team members
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Business acumen and a customer-centric approach, with a focus on driving sales and improving customer satisfaction
  • Leadership experience and proficiency in Swedish and English
What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. As a Department Manager at Sephora, you will have the chance to work with a talented team, develop your skills and expertise, and contribute to the success of our business.

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