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Head of CRM Product Development
1 week ago
Required Skills and Qualifications
- Proven experience leading a small engineering team, providing guidance, and fostering a high-performance culture.
- Strong understanding of CRM products, including complexities of engagement, automation, and retention solutions in high-scale environments.
- Experience working with third-party integrations, particularly Salesforce.
- Ability to build shared understanding among stakeholders, align teams, and foster collaboration to deliver impactful outcomes.
- Comfortable navigating uncertainty and making high-impact decisions in dynamic environments.
- Experience hiring, mentoring, and developing engineers while fostering a culture of learning and growth.
- Background in relevant industries such as food delivery, e-commerce, or B2B-focused solutions.
- Expertise in backend engineering with Java/Kotlin, API design, microservices architecture, and cloud computing services such as AWS.