Technical Writer for Consumer Repair Instructions
2 weeks ago
About the Role:
We are seeking a skilled Technical Writer to join our team at Electrolux Group. As a Technical Writer Consumer Repair Instructions, you will be responsible for creating clear and concise step-by-step assembly instructions for consumers, focusing on spare parts and repair of home appliances.
Key Responsibilities:
- Compile repair instructions for home appliances across all product lines, in simple, easy-to-follow, step-by-step instructions for consumers.
- Ensure that the instructions follow the safety requirements, including proper information on safety, in accordance with Electrolux Safety & Compliance.
- Search and use already existing materials (photos / videos) from existing Service Manuals and Bulletins in TDS / User Manuals / ComAround Knowledge (Electrolux Knowledge base).
- Create new material by disassembly and assemble parts on the appliance and take photos / videos as necessary.
- Store all documentation created with proper organization and structure, to allow the direct connection between repair instructions and spares.
- Prepare and review the list of spares related with each repair instruction.
- Collaborate with the Technical Support manager and product service specialists.
Requirements:
- Ability to understand and document technical information.
- Strong attention to detail and commitment to accuracy.
- Excellent written and verbal communication skills.
Preferred:
- In-depth knowledge of Electrolux home appliances and experience with hands-on disassembly and reassembly.
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Stockholm, Stockholm, Sweden Ab Electrolux Full timeAbout the Role:The Technical Writer for Consumer Repair Instructions will be responsible for creating clear and concise step-by-step assembly instructions for consumers, focusing on spare parts and repair of home appliances. This assignment requires a blend of technical knowledge, writing skills, consumer understanding, and hands-on experience with home...
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