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Client Services Expert
4 days ago
We are a global recruitment company committed to providing career opportunities for expats. Our goal is to simplify international relocation and make it more accessible.
Job ResponsibilitiesIn this role, you will be responsible for managing client relationships, addressing inquiries, and resolving issues in a timely and professional manner.
- Communicating with clients through various channels, including phone, email, and chat
- Providing effective solutions to client problems by utilizing active listening and problem-solving skills
You will work closely with clients to establish trust and ensure their needs are met.
Ideal Candidate ProfileTo succeed in this role, you should possess the following qualifications:
- Native-level Danish proficiency and fluent English (B2)
- Prior experience in customer support and sales is advantageous
- Strong technical skills, including proficiency in multiple software applications
- Superb analytical skills, research abilities, and attention to detail
- Exceptional communication, negotiation, and service-oriented skills
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