
Senior Client Advisor
6 days ago
This role serves as a functional specialist, located in the Nordics and Baltics cluster and reporting to the Head of Client Services in the Nordics and Baltics.
The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa's strategy.
Responsibilities include:
- Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams.
- Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
- Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward-looking Client Success Plans.
- Drive and deliver initiatives to improve client adoption of products and use of Visa's self-service tools.
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