ITSM and HRSD Expert

11 hours ago


Stockholm, Stockholm, Sweden Cognizant Full time

Cognizant is a global leader in Information Technology Services, with a unique combination of rapid growth and an international environment. We help leading companies become more flexible, innovative, and successful. As a ServiceNow Specialist, you will play a key role in shaping our digital solutions.

The ideal candidate will have extensive knowledge of ServiceNow modules primarily HRSD, ITSM, and Service Portal. You will analyze, design, develop, and manage ServiceNow applications with hands-on experience in recent implementation projects, especially in the HRSD module.

Your expertise in Service Desk processes and ITIL standards is essential, along with experience in ServiceNow Orchestration, plugins, and strong communication skills. You will be responsible for custom application design and development on the ServiceNow platform, with hands-on design, development, and deployment experience. Proficiency in JavaScripting and ITIL process implementation is also necessary.



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