Båtnavigationsapp-Expert

2 days ago


Stockholm, Stockholm, Sweden Skippo Full time
Jobbbeskrivning

Sök efter en spännande chans att bidra till framtidens bästa support för allt som rör båt och båtliv hos Skippo, en ledande leverantör av båtnavigationsappar.

I rollen som Customer Success Specialist arbetar du nära våra utvecklare och kundteam för att säkerställa att vi levererar den bästa möjliga kundupplevelsen. Du har stora möjligheter att träna och förbättra vår AI så att den blir ännu smartare och mer hjälpsam.

Förväntningar på dig:

  • Lösa tekniska frågor och guida våra kunder via chatt, mail och telefon.
  • Hjälpa kunder att förstå och använda våra digitala verktyg på bästa sätt.
  • Designa och bygga automatiserade flöden som gör det enkelt för kunderna att få hjälp – även ute på sjön.
  • Ta fullt ägarskap över kundärenden och se till att de löses snabbt och effektivt.

Vad kan du förvänta dig av oss?

  • Ett flexibelt sommaruppdrag med möjlighet att arbeta från valfri plats.
  • Möjlighet att bidra till radikalt förändring av en industri som släpar efter digitalt.
  • Möjligheten att få jobba med en spännande tjänst i ständig utveckling.


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