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Director of IT Service Excellence
5 days ago
We are seeking an experienced leader to head our IT quality assurance and compliance teams.
The ideal candidate will have a strong background in quality management and IT systems, with experience in regulatory compliance (ISO 9001, ISO 13485, FDA QSR, GAMP5).
The position involves managing a global team of 10 employees and consultants, with full responsibility for the team and quality applications portfolio.
The successful candidate will be responsible for developing and executing strategic initiatives aligned with both IT and quality organizational goals.
The position requires exceptional stakeholder management skills and the ability to translate strategic initiatives between senior management and operational teams.
This role offers flexibility in terms of location, with international travel required (approximately 10-30 days per year).
Key Responsibilities:
- Lead teams responsible for quality application operation and IT compliance.
- Develop and execute strategic initiatives aligned with both IT and quality organizational goals.
- Own the CSV process and manage key quality platforms.
- Build and maintain strong relationships with IT leadership, quality management, and regulatory bodies.
- Drive continuous improvement through strategic planning and stakeholder collaboration.
Requirements:
- Master's or Bachelor's Degree in IT, Engineering, or related field.
- 5+ years quality management experience in life science/healthcare.
- Strong background in IT systems and regulatory compliance (ISO 9001, ISO 13485, FDA QSR, GAMP5).
- Proven people management and budget management experience.
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