Business Process Strateg

4 days ago


Stockholm, Stockholm, Sweden Capgemini Full time

Välkommen att bli en del av vårt team som Senior Business Analyst inom ServiceNow. I rollen kommer du att arbeta med varierande projekt inom både offentlig och privat sektor.

Den röda tråden i de projekt vi tar oss an är att bidra till våra kunders nästa steg i deras unika digitaliseringsresa och tillföra samhällsnytta genom deras digitala transformationer.

I rollen som ServiceNow business analyst med fokus på CSM och HRSD, Business Process Management och digital process automation kommer du att leda workshops och definiera tekniska och funktionella verksamhetskrav.

Du kommer att strukturera, följa upp och säkerställa att kraven uppfylls och skapa värde för verksamheten. Du fungerar som bryggan mellan IT och verksamhet, och genom dialog och kommunikation får du dokumentera verksamhetens behov.

Minsta Krav:
  • Minst 5 års erfarenhet av ServiceNow, Business Process Management inom ServiceNow och process automation.
  • Relevanta ServiceNow-certifieringar som CSM och HRSD. Ytterligare certifieringar inom ServiceNow-sviten är ett plus.
  • Erfarenhet av affärsutveckling.
  • Erfarenhet av agilt arbetssätt och SAFe-certifiering är meriterande.
  • Drivs av att dela med sig av sin kunskap, till både kund och kollegor.
  • Högskoleutbildning eller motsvarande.
  • Goda kunskaper i svenska och engelska.


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